nosystems Product Replacement Guarantee FAQ

How can I redeem a nosystems Product Replacement Guarantee?

During the Redemption Period, place an order for a product you wish to redeem. Use the Redemption Code you received at checkout as a discount code for a 100% discount on the product.

What about shipping?

Shipping cost is determined at checkout. Yes, you will pay for any applicable shipping cost.

Can I ship to anyone?

Yes. We deliver products at lightning speed to more than 100 countries and territories.

Do I need to own a product or to purchase a product with its nosystems Product Replacement Guarantee?

No. You do not need to own or to have purchased a product before buying its replacement guarantee. The nosystems Product Replacement Guarantee can be purchased at anytime. You do not need to purchase a product at the time of purchasing its nosystems Product Replacement Guarantee.

How long after purchase before I can redeem a nosystems Product Replacement Guarantee?

There are three options available.

  • 3 Years.
  • 2 Years.
  • 1 Year.
Look for the Redeem after field in your purchase invoice.

If you bought a nosystems Product Replacement Guarantee on 10th March 2021, for a Redeem after:

  • 3 Years, you will be able to redeem it on 10th March 2024.
  • 2 Years, you will be able to redeem it on 10th March 2023.
  • 1 Year, you will be able to redeem it on 10th March 2022.

What is 90 calendar days money back guarantee?

If you change your mind after the purchase of a nosystems Product Replacement Guarantee, you have 90 calendar days to request a full refund. After this Grace Period, you are locked-in.

Does a nosystems Product Replacement Guarantee expire?

Yes. You have 180 calendar days to redeem a nosystems Product Replacement Guarantee after maturity.

For example, if you bought a nosystems Product Replacement Guarantee on 10th March 2021, your Redemption Period will be from:

  • 10th March 2024 to 5th September 2024 for a Redeem after: 3 Years.
  • 10th March 2023 to 5th September 2023 for a Redeem after: 2 Years.
  • 10th March 2022 to 5th September 2022 for a Redeem after: 1 Year.

What is Redemption Period?

A 180 calendar days when a nosystems Product Replacement Guarantee is redeemable. The nosystems Product Replacement Guarantee expires after this period and becomes invalid.

Can the Redemption Period be extended?

No.

Is a nosystems Product Replacement Guarantee transferable?

Yes. Submit your request via email to support@nosystems.com from the email address of the nosystems customer account where the nosystems Product Replacement Guarantee was purchased. Provide us with the email address of the nosystems customer account where you wish to transfer it to.

Note that the redeemed product can be shipped to any person and address at any country or territory we serve.

How can I ship to any country from any country?

When you visit nosystems.com in certain countries, you will be automatically redirected to the country's specific website where you can pay in the country's local currency and you can only ship to addresses within that country.

To ship to a country different from the current country where you are presently accessing nosystems.com, go to shipping destinations.

What if I want to redeem a different product?

Submit your request for approval via contact us page or via email to support@nosystems.com with in the first 170 calendar days of the redemption period. Please note that not all requests can be approved and that the decision of the administrative team of nosystems Spain is final.

Provide us with the Order Number or the Redemption Code with the SKU of the different product you would prefer to redeem.

Note that you can redeem any product at anytime that is available for nosystems Product Replacement Guarantee without request for approval.

How long before a decision is made on a request to redeem a different product?

Up to 5 calendar days.

Can I request to redeem more than one product with a Redemption Code?

Yes.

What happens when I am approved to redeem a different product?

Your Redemption Code will receive a credit equal to the regular price of the product you purchased its nosystems Product Replacement Guarantee at the order date of the nosystems Product Replacement Guarantee.

For example, if you bought a nosystems Product Replacement Guarantee on 10th March 2021 for i16 Bluetooth 5.0 True Wireless Stereo Earbud with charging box and its regular price was $130.99USD on that date, your Redemption Code will receive a credit of $130.99USD.

Does the credit balance on my Redemption Code expire?

Yes. Any unused credit balance on a Redemption Code expires when the credit's Redemption Period expires.

If you have purchased multiple nosystems Product Replacement Guarantees, the credit balance will be zero after the expiration of all Redemption Periods.

What happens when I am approved to redeem a different product and the price of the new product is higher than my credit?

You will pay the difference.

For example, if you bought a nosystems Product Replacement Guarantee on 10th March 2021 for i16 Bluetooth 5.0 True Wireless Stereo Earbud with charging box and the regular price was $130.99USD on that date, your Redemption Code will receive a credit of $130.99USD. However, you are redeeming a different product with SKU nosystems00209-WE who's current price is $146.99USD, you will pay $16USD.

What happens when I am approved to redeem a different product and the price of the new product is lower than my credit?

You will have a credit balance on your Redemption Code.

For example, if you bought a nosystems Product Replacement Guarantee on 10th March 2021 for i16 Bluetooth 5.0 True Wireless Stereo Earbud with charging box and the regular price was $130.99USD on that date, your Redemption Code will receive a credit of $130.99USD. However, you are redeeming a different product with SKU nosystems00044-512GB who's current price is $108.99USD, you will have a credit balance of $22USD on your Redemption Code.

What if the product is already on discount on the day I choose to redeem it?

You will have a credit balance on your Redemption Code.

For example, if you bought a nosystems Product Replacement Guarantee on 10th March 2021 for i16 Bluetooth 5.0 True Wireless Stereo Earbud with charging box and the regular price was $130.99USD on that date, your Redemption Code will receive a credit of $130.99USD. However, you are redeeming the product on 4th August 2022 when the product is on promotion at 30% discount with current price of $91.69USD, you will have a credit balance of $39.30USD on your Redemption Code.